I went there because of a online search for a freezer . When I walked in one of the workers acted like I was only allowed to look at the freezers and I was walking around the store and another worker asked if I needed any help and I explained to him why I was there he responded with. Let me know if you need any help from me. 1st person was rude second made me a little more comfortable
Response from Best Buy
October 15, 2019
Hello David,
Best Buy appreciates your review on our Morgantown location. Poor service from even one person can be disheartening. We want our stores and Blue Shirts to be friendly and welcoming atmosphere. If you feel like this isn’t the case, you can talk with our store’s leadership. They can address concerns like this right away. Thank you for shopping with Best Buy, and we look forward to your next visit.
Sincerely,
Jimmy
Best Buy Support
Knowledgeable staff across the floor, particularly in the Computer department-Obviously they have to move product but they try to be honest and impartial. Prices are a little high to have product in hand same day, but they counter it with Price Match and financing options. Can recommend.
Typical best buy store, but it sits beautifully on top of a mountain side. Being from MI (no mountains) this was my favorite part. Bought an alienware laptop, but returned a week later. Didn't meet husband's expectations.