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Best Buy Wausau
226480 Rib Mountain Dr
Wausau, WI 54401
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Wausau
How do I check product availability at the Wausau Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Wausau Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Wausau stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Wausau Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2003 reviews)
Modesto S
October 14, 2019
5 out of 5
Es un buen lugar para comprar todo tipo de electrónica
Cindy X
October 14, 2019
1 out of 5
Customer Services isn’t helpful at all/rude. Don’t apply for the Best Buy card! If you guys do, good luck! :)
Response from Best Buy
October 18, 2019
Hello Cindy, thank you for telling us about your recent visit to our Wausau location. I understand how frustrating it can be to not get the customer service you want while shopping. Our goal is to provide every customer with individualized, knowledgeable, and friendly customer service. It's disappointing to hear you feel you didn't experience this, and I'd like to hear more about your visit to our store. If you have time, I invite you to email me at ReviewSupport@bestbuy.com. Any additional information you can provide will help us address any behavior that needs correcting. Thank you again for your review, and I look forward to hearing more from you.
Best Regards,
Miller
Best Buy Support
Richard H
October 12, 2019
4 out of 5
They seam to have what other stores do not have.
Andrew S
October 08, 2019
4 out of 5
This place always has what I'm looking for when it comes to the newest games, movies, electronics, phones, etc. Staff are very friendly and helpful. Only complaint is how inflated their prices are compared to online shopping. I understand they need to have a store and employees, but a lot of times I feel I am being cheated on pricing with certain items.