Frequently Asked Questions About Best Buy West Madison
How do I check product availability at the West Madison Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West Madison Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West Madison stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West Madison Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2710 reviews)
Michael F
October 14, 2019
3 out of 5
People fine. This store needs a make over.
Dwayne P
October 10, 2019
3 out of 5
Perhaps I was misled about quality Camera on phone
Joe K
October 09, 2019
2 out of 5
No longer carries audio music CD of music groups
Response from Best Buy
October 11, 2019
Hello Joe, we appreciate your visit to our Madison location. I recognize it can be disappointing when a store’s selection doesn’t meet your expectations. We make every effort to match the needs of the ever-changing technology climate. As the majority of music content has moved to digital and streaming services, we have adjusted our in-store selection accordingly. We do still have an expanded selection of CDs on BestBuy.com. From there, you can order them to be picked up at the store or shipped directly to your home. If you have any additional questions, you can email me directly at ReviewSupport@bestbuy.com. Thank you, and have a great day.
-Ryan
Best Buy Support
loriana v
October 09, 2019
5 out of 5
Great. They help us a lot and we get really good deal with the cellphone service