Frequently Asked Questions About Best Buy Silverdale
How do I check product availability at the Silverdale Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Silverdale Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Silverdale stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Silverdale Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2755 reviews)
Marina R
October 17, 2019
2 out of 5
Make sure the item your buying has the newest internal working system. *Some* places buy older in large lots. We learned the hard way. Do your homework. Exceptionally clean store includes bathrooms.
Response from Best Buy
October 17, 2019
Dear Marina,
Thank you for your recent review and star rating. While we're happy to hear you enjoyed our store's cleanliness, we're concerned to discover you weren't satisfied with part of your visit. Our staff is trained to provide helpful and professional assistance, and we know that should include us having expert education on the products we carry. I would like the opportunity to speak with you offline, so I can get a better understanding of what your shopping experience consisted of. Our email address is ReviewSupport@bestbuy.com. Any additional details you can provide will help us address your concern and improve your future shopping experiences.
Best Regards,
Bri
Best Buy Support
Rns
October 15, 2019
5 out of 5
Helped us pick out a great tv, explained the differences between brands including which ones have had complaints and which are their best sellers. Very happy with customer service and our purchase!
Ronald S
October 13, 2019
5 out of 5
Excellent. Found what I wanted in a short amount of time.
LeAnne N
October 12, 2019
5 out of 5
Great movie selection and very helpful employees! 😁