Frequently Asked Questions About Best Buy Issaquah
How do I check product availability at the Issaquah Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Issaquah Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Issaquah stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Issaquah Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1766 reviews)
bird m
October 09, 2019
4 out of 5
best buy had the best prices when i looked for a phone and the customer service was great..
Reese H
October 06, 2019
1 out of 5
Terrible service I’ve been standing waiting for help and no one is helping.
Response from Best Buy
October 09, 2019
Hi Reese,
Thank you for voicing your store experience. I know it can be disappointing when you're having to wait for help. Our staff is trained to acknowledge customers immediately when they're needing assistance, so it's concerning to discover these actions weren't displayed during your visit. If you happen to encounter slow service, we recommend informing our store's leadership on duty at the moment. Any in-store feedback you can provide will help us address behavior that needs correcting. We thank you for your patience with us, and we hope to see you again.
Kind Regards,
Bri
Best Buy Support
lindsey b
October 02, 2019
5 out of 5
Had some trouble with a laptop and Melissa and Josh were extremely helpful in getting me set up with a new one, and made sure I was getting everything I needed. Thanks again!
Cathy J
October 01, 2019
4 out of 5
Staff are so helpful, only problem is out of stock on 4 out of 5 items i needed and had to drive to Bellevue Best Buy