Frequently Asked Questions About Best Buy Virginia Beach
How do I check product availability at the Virginia Beach Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Virginia Beach Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Virginia Beach stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Virginia Beach Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(5503 reviews)
Sheema T
October 14, 2019
5 out of 5
Nice deals
Dave M
October 12, 2019
3 out of 5
I'm an IT guy. Although it's a wonderful store for average home hardware buyers, I usually don't find what I need.
Response from Best Buy
October 15, 2019
Hello Dave, thank you for sharing your review with our Virginia Beach store. As a technology lover myself, I understand the frustration of not finding the specialty items you need in a store. While Best Buy carries limited physical stock in the store for the average consumer, we provide a larger selection on www.BestBuy.com. I encourage you to take a look at our website to find a variety of products for all your tech needs. Once you purchase your products, you can select to have them shipped right to your home, or even set for pick up in a local store in as little as an hour. If you have additional questions or feedback, please email us at ReviewSupport@bestbuy.com. Your insight is appreciated, and we look forward to seeing you again.
Forrest
Best Buy Support
Donny
October 11, 2019
5 out of 5
They were very helpful and knowledgeable about what I was looking for in a computer.
Rhyan T
October 11, 2019
1 out of 5
What a show! I went in last week looking around at new phones and smart home. First no one would help me because they were to busy talking in groups off to the side. Then a small Asian girl “Toby” came to help me and before I could explain what I needed she was told to go back to her area and pass me on?? Pass me to who? She explained that she was with a customer and after a back and forth over the radio not to mention they were looking at each other from a distance. I walked out, am going to Costco or Amazon no drama....