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Best Buy West Broad
11200 W Broad St
Glen Allen, VA 23060
Services Offered
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Frequently Asked Questions About Best Buy West Broad
How do I check product availability at the West Broad Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West Broad Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West Broad stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West Broad Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2521 reviews)
Rob P
October 17, 2019
5 out of 5
Go in wanting one thing.. leave spending 1k .. $300 4k TVs tho.. I mean.. comeon!
Andy Y
October 14, 2019
4 out of 5
One of the best best buys
Ashlar P
October 14, 2019
5 out of 5
We were helped with multiple questions and found the laptop/specifications we needed.
Renny A
October 14, 2019
3 out of 5
We left so that we no longer bothered the staff.
Response from Best Buy
October 15, 2019
Hello Renny, thank you for your review of our Glen Allen store. Our Blue Shirts are always eager and willing to help answer questions or give recommendations. Our goal is to create an environment where customers can work with staff to get assistance, so we never want you to feel that you’re bothering our employees. If your experience was anything less than expected, please speak with store leadership who can address your concerns right away. If you would like to share more information about your store visit, please email us at ReviewSupport@bestbuy.com. Your patronage is appreciated, and we hope to see you again soon.
Forrest
Best Buy Support