Frequently Asked Questions About Best Buy Pentagon City
How do I check product availability at the Pentagon City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pentagon City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Pentagon City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Pentagon City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1756 reviews)
Antonies M
October 13, 2019
5 out of 5
Associates helped me find exactly what i needed.
Maria G
October 13, 2019
4 out of 5
Me comprar en best buy dan muy buena atención
Martin A
October 11, 2019
1 out of 5
Not good
Response from Best Buy
October 15, 2019
Hi Martin,
Thank you for posting this review for Best Buy in Arlington, Virginia. We notice you have given this store a one-star rating. I understand how frustrating it can be when a store isn't meeting your exceptions. We use feedback like this to see how we are doing as a company and to see what areas could use improvement. I invite you to reach out to me at ReviewSupport@bestbuy.com to share more about your experience. Thanks for choosing Best Buy.
Best Regard,
-Kelly
Best Buy Support
Brian C
October 10, 2019
5 out of 5
Always friendly staff, convenient location, always have what I'm looking for.