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Best Buy San Antonio Ingram
6001 NW Loop 410
San Antonio, TX 78238
Services Offered
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Frequently Asked Questions About Best Buy San Antonio Ingram
How do I check product availability at the San Antonio Ingram Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local San Antonio Ingram Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy San Antonio Ingram stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the San Antonio Ingram Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4486 reviews)
Teri M
October 16, 2019
2 out of 5
The customer service at this location is very poor. For the last 2 days I tried several times to call in to have a question answered so I did not bother them in the store. Their phone service was not working properly and I was put on hold for 30 minutes each time. I never reached anyone and one time it cut me off. While I know that issues happen I walked into the store and the people that greet customers did not seem empathetic at all. They acted like they were listening but we're not hearing the challenges that I faced. I'm a customer care manager so I addressed it as if I were wanting to know what I could do better for my clients and that's why I was sharing my experience. They still didn't care. They blamed the phone situation on the storm that we had had recently but the two times I had called it was prior to the storm. I then was connected with a store manager to answer my question that I really needed to know about and he was great. I've always had great service with Best Buy but this was a very poor experience. If it hadn't been for convenience I would have gone someTheye else.
Thomas R
October 16, 2019
4 out of 5
Great
Echii S
October 16, 2019
5 out of 5
It was really good i just got myfirst gaming pc, the wait was a little long. But this one employee is always ready to help.
Michael F
October 15, 2019
4 out of 5
Typical Best Buy, in a good way