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Best Buy San Antonio Outlet
12651 Vance Jackson Rd
San Antonio, TX 78230
Services Offered
Specialty Shops and Services
More to Explore
Recent Reviews
4.0(105 reviews)
Allen D
September 02, 2024
1 out of 5
Absolutely avoid this place at all cost. Ordered a tv and bought the protection for it. Traveled 35min to pick it up and when I did the store broke the tv before they could even get it out of the store. They gave me a return for the tv but not the protection so now I have been getting the runaround from bestbuy because I have protection I don't need for a tv I don't have.
Response from Best Buy Outlet
September 02, 2024
Hey there.
Thank you for your review, Allen. This is certainly not kind of experience we want our customers to have. We would love to assist however we can. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (http://facebook.com/BestBuy)
- Twitter/X (http://twitter.com/BestBuySupport)
- Instagram (http://instagram.com/BestBuy)
When reaching out, please mention it is regarding your Google Review 64149375.
Kindest Regards
^Vanessa
Jonathon N
September 01, 2024
3 out of 5
This used to be my favorite place. Recently their stock has dropped and they only have really high end computers and accessories.
Response from Best Buy Outlet
September 01, 2024
Hi Jonathon,
Thanks for leaving your feedback here. We appreciate you taking the time to bring your concerns to our attention.
We would love to address any questions or concerns you may have. Please reach out to our team by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64147605 as reference. We look forward to hearing from you.
Twitter(X): https://twitter.com/bestbuy
Facebook: https://www.facebook.com/bestbuy
Instagram: http://instagram.com/bestbuy
Best,
^Kadian
Ashley P
August 30, 2024
5 out of 5
Travis and his crew are amazing. Wonderful customer service and they helped me get the best price ! They were patient and answered all my questions. And I had A LOT of questions. Thank you!
Aunt J
August 23, 2024
5 out of 5
Thank goodness for this place!!! Bought our washer from here and only had to be replaced because human error. Oswin was super helpful and knowledgeable. I ended up spending way less than I had planned. Him and Stephen were very helpful loading it up for us. To even take our broken one off our hands. 10/10 💯 recommend this place.