I'll give more if the temporary fix holds up on my laptop.
Let me share my annoying little story about the Geek Squad. Aside from trying to actually get someone on the phone, which is much like Eterna-Hold I had hoped the instore would be better. Nope. I sent a computer off to be repaired and I needed a receipt to turn into my insurance company. Could I get it? No. They couldn't email it, they couldn't print it. They made my wife come in and take a picture with her phone of the computer screen because they are to lazy to print it.
I am so disappointed in best buy over all but the most disappointing thing was I called and whoever's answered acted as though it was their own money we were upset and lost for words. I WILL NEVER SHOP HERE AGAIN