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Best Buy East Houston
6006 E Sam Houston Pkwy N
Houston, TX 77049
Services Offered
Geek Squad Services
Windows Store
Apple Authorized Service Provider
Trade-In
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy East Houston
How do I check product availability at the East Houston Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local East Houston Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy East Houston stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the East Houston Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2170 reviews)
Mario B
October 16, 2019
4 out of 5
Tienda de electrónica. Para el hogar, la oficina o el estudio. Todo lo imaginable se encuentra aquí.
Irasema T
October 09, 2019
5 out of 5
I don't remember staff names on electronic side they were really nice and helpful.
Cruz M
October 09, 2019
3 out of 5
Pues la verdad no me sentí muy cómodo porque les pregunté por un artículo y dijeron horita regresó y nuca regresaron y mejor me fui a casa digamos que lo malo es el personal
Shyloe51
October 09, 2019
3 out of 5
Lack of customer service.
Response from Best Buy
October 10, 2019
Hi Damario, thank you for sharing your experience regarding our East Houston location. We aim to provide a friendly, professional, and inviting experience for all our customers. We are concerned about the lack of service you received. It emphasizes that we must do better to improve in areas that we may not be performing as well as we should. If you should encounter insufficient service in the future, we ask you to speak with store leadership about your experience. Our leadership in the store are empowered to address your concerns while in the store. Additionally, if you’d like to share further details to help us better understand, we invite you to email us at ReviewSupport@bestbuy.com. Thank you for bringing this to our attention. We look forward to your next shopping experience.
Best Regards,
Edith
Best Buy Support