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Best Buy Frisco
3333 Preston Rd
Frisco, TX 75034
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Samsung Experience Only
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Sony Experience
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Frequently Asked Questions About Best Buy Frisco
How do I check product availability at the Frisco Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Frisco Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Frisco stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Frisco Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3795 reviews)
Carlos G
October 15, 2019
5 out of 5
Your one stop shop for everything appliance and home theater related! Sales staff ready to help you assist finding product and to answer your every question. Be careful playing with the iPhones as you will tip off the alarms on them.
Google U
October 14, 2019
4 out of 5
I seldom visit Best Buy, but do to closure of Apple store in frisco I had no choice. I went in to replace my charger, and wasn’t quite sure if that would resolve my troubles. I was directed to geek squad to run a diagnostic. And was assisted by Joel, he was just wonderful! He is the only reason I am taking the time to review Best Buy. Indeed it was just a matter of replacing my charger, but he also took the time to clean my phone from possible dust preventing my phone to charge adequately. I spent 1 useless hour troubleshooting with Apple chat, and was afraid I’d had to make the long trip to the nearest Apple store. Joel saved me the trip and more. Thank you Joel!
Garrett C
October 13, 2019
2 out of 5
Honestly, I wouldn't recommend this best buy. The one on Eldorado is much better and the staff care more there too. You'll likely be waiting for a staff member to assist you if you need something here.
Additionally, if you are purchasing any educational items for school (like university) go to purchase them on the manufacturer's website. Best Buy is highly unlikely to price match Apple's or Microsoft's Education Store.
Oscar Y
October 12, 2019
2 out of 5
Some Staff are very helpful few are passively aggressively rude. As an elite member of Best Buy, I am excited to let them know I am rewards member. One time I approach the cashier handed my items and said I am a rewards member. Instead of appreciating my membership, he said “man i have not scan it yet” condescending tone and stare at me like he is going to maul me. So I remain calm and quiet. This is traumatic and I am not coming back at this branch. You need to check your people.
On a positive side, this guy at TV and GoPro area (I forgot his name). I was undecided which model of gopro I should buy, he explained very well the pros and cons . I did not make a mistake. He was really knowledgeable. Keep this kind of people, respectful and dedicated to his job. This makes your customer truly have the “bestbuy”.