How do I check product availability at the Bastrop Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bastrop Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bastrop stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bastrop Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1206 reviews)
Ryan R
October 14, 2019
4 out of 5
Great customer service but I went to swap out a headset which was only 40$ for a better one the Astros a10 and when I got home to use it the right side of this headset wasnt working. Very disappointed with the products.
Michael L
October 14, 2019
5 out of 5
I bought a laptop here and some other items. The selection is extensive and the staff is very friendly and helpful.
lil s
October 13, 2019
5 out of 5
Favorite place to go gots almost everything
Lizeth G
October 13, 2019
1 out of 5
very bad attention by employees, zero kindness and tactics to deal with people
Response from Best Buy
October 14, 2019
Hi Lizeth, we appreciate your review. Customer service is a cornerstone of Best Buy, and we are concerned to hear your experience didn't reflect that. We implore you to speak with store leadership when you encounter anything short of exceptional customer service in our stores. In the meantime, if there is anything I can assist you with please email me at ReviewSupport@bestbuy.com. We look forward to seeing you again.
Sincerely,
-Ryan
Best Buy Support