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Best Buy Murfreesboro
2615 Medical Center Pkwy
Murfreesboro, TN 37129
Services Offered
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Frequently Asked Questions About Best Buy Murfreesboro
How do I check product availability at the Murfreesboro Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Murfreesboro Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Murfreesboro stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Murfreesboro Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3380 reviews)
Buck W
October 15, 2019
2 out of 5
Didn't had the phone I was looking to buy. Outstock.
Response from Best Buy
October 23, 2019
Hello Buck Wild,
Thank you for reviewing your visit to our Murfreesboro store. I know it can be disappointing when the product you’re looking for isn’t in stock. If you ever find that we don’t have a product in our store, please check with one of our Blue Shirts to see if it can be ordered. For your convenience, we also have options to purchase phones through BestBuy.com for shipping or Store Pickup. If you have any questions or if you’d like to discuss your experience further, feel free to email me at ReviewSupport@bestbuy.com. Thanks again for visiting our store and providing your feedback. We look forward to your next visit.
-Josh
Best Buy Support
J M
October 13, 2019
1 out of 5
Do not i repeat do not ever pre-order a phone from this location. I pre-ordered my i-phone and kept getting notices about the phone not being in stock. Went to pick it up and they didn’t give me what i ordered, then they gave me what they had and i had to wait four hours for them to settle everything between sprint and best buy. It was like i never pre-ordered my phone. I ask for them to comp my phone case and they made me pay for it after waiting all that time......Don't do it i say don't do it.
Response from Best Buy
October 15, 2019
Hi J MAC,
Thank you for providing feedback about your iPhone pre-order in our Murfreesboro store. At Best Buy, we want our pre-order process to save time and frustration for our customers. I can understand why you’d be disappointed in the experience you described. For help with concerns like this in the moment, we recommend speaking with one of our store leaders. Additionally, I’d like to learn more about your visit. If you have time, feel free to email me at ReviewSupport@bestbuy.com to discuss your concerns further. Again, we appreciate your review as it helps us to focus on how we can improve our customer experience.
-Josh
Best Buy Support
The M
October 09, 2019
4 out of 5
I was greeted immediately I was looking for a particular DVD. Then play employee was very courteous and took me back to the section looked for it. I
t was not in store he looked online and so that I could order it. The reason I gave four stars instead of 5 is because this is the second or third time I've gone out there to look for a DVD and it's never in store . Location The avenue in Murfreesboro TN.
David R
October 08, 2019
4 out of 5
Its a best buy.