Frequently Asked Questions About Best Buy Mt Juliet (Providence Marketplace)
How do I check product availability at the Mt Juliet (Providence Marketplace) Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mt Juliet (Providence Marketplace) Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mt Juliet (Providence Marketplace) stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mt Juliet (Providence Marketplace) Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2553 reviews)
Kel N
October 15, 2019
4 out of 5
Good store
James S
October 12, 2019
5 out of 5
Love their electronics department and always check the open box merchandise to save money
Walkers B
October 11, 2019
1 out of 5
Set up an appointment (under Martin) with apple support to get a screen repair for my GF, she drove an hour to be turned away at the door saying they don't do appointments after 6pm. As an authorized service center they had appointments for the entire evening still available on the apple store.
Response from Best Buy
October 15, 2019
Hello Walkers Beach House,
Thank you for reviewing your experience with our Mount Juliet location. I know how important our phones are to our everyday lives, so I understand your frustration over not being able to get your phone repaired in the timeframe you expected. At Best Buy, we want to always be there for our customers when they need tech support. I’m concerned to hear that we weren’t able to get you the help you needed when you visited our store. I’d like to learn more about your experience. If you have time, feel free to email me at ReviewSupport@bestbuy.com with any additional details. Again, we appreciate your feedback as it helps us to see what we can do to improve our customers’ experience.
-Josh
Best Buy Support
Brandi P
October 10, 2019
5 out of 5
The employees are so nice and do what they can to help. I will only go to this Best Buy.