Frequently Asked Questions About Best Buy Poplar Ave
How do I check product availability at the Poplar Ave Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Poplar Ave Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Poplar Ave stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Poplar Ave Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3191 reviews)
Carolyn M
October 15, 2019
5 out of 5
Great for all your electronic needs. Cool prices
Cheryl F
October 14, 2019
5 out of 5
I am not tech savy but the young men and women, go out their way to help. They help and I know it's their job , but they treat you with kindness.🌻
Aurelia R
October 13, 2019
1 out of 5
Bad service i called they said they had what i need it when i got here they didnt have it and i waited for hrs dont go to this location
Janelle D
October 13, 2019
3 out of 5
It’s Best Buy. The service was fine. Nothing to complain about.
Response from Best Buy
October 15, 2019
Hi Janelle,
Thank you for shopping in our Memphis store and for providing your feedback. I know how important it is to receive helpful, knowledgeable service when you shop. It’s great to hear that our staff have been able to help you when you visit us. At Best Buy, we always want to provide a world-class shopping experience for our customers. Based on your rating, it sounds like we might have some room to improve. If you’d like to provide additional feedback as to how we can be better, please email me at ReviewSupport@bestbuy.com. Thanks again for letting us know how we’re doing. We look forward to your next visit.
-Josh
Best Buy Support