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Best Buy Hixson
5591 Hwy 153
Hixson, TN 37343
Services Offered
Geek Squad Services
Apple Authorized Service Provider
Trade-In
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Hixson
How do I check product availability at the Hixson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Hixson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Hixson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Hixson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1511 reviews)
Jason D
October 16, 2019
4 out of 5
It's like any other best buy. Nothing bad, nothing outstanding.
Terrance M
October 16, 2019
2 out of 5
Just buy your product online
Response from Best Buy
October 23, 2019
Hi Terrance,
Thanks for taking the time to review our Hixson store. As someone who frequently shops online, I know how convenient it can be. Through BestBuy.com, we empower our customers to shop in whatever way is easiest for them. We also want to provide our customers with world-class service when you visit our stores. Based on your rating, it sounds like your visit might not have met these expectations. I’d like to learn more about your experience in our store. If you have time, you can email me at ReviewSupport@bestbuy.com to discuss any concerns you might have. Again, we appreciate your honest feedback as we’re always looking to find ways to improve for our customers.
-Josh
Best Buy Support
Nick D
October 13, 2019
5 out of 5
Great staff always friendly.
Josh A
October 12, 2019
5 out of 5
Have some good deals