Frequently Asked Questions About Best Buy Cranberry
How do I check product availability at the Cranberry Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Cranberry Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Cranberry stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Cranberry Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1996 reviews)
Georgia M
October 14, 2019
4 out of 5
They were helpful in my search for a battery for my camera.
Zachary B
October 10, 2019
1 out of 5
The managements ability to deal with issues is really poor at this location. If you are ever dissatisfied with your experience or have issues with an order the management makes you feel like an inconvenience. I am not going to be making large home furnishing purchases from this location again.
I ordered 5 major appliances from here all at once and had issues with 3/5 pieces. We got a fridge in the wrong color, a dishwasher that was dropped and bent and no dryer because they sold me a matching set without any inventory of dryers left. They are really happy to take your money but don’t expect the same overly enthusiastic sales attitude if you have issues with your orders.
Frank R
October 07, 2019
4 out of 5
The sales person, Doug, was super! He took care of me this morning in the selection of a sound bar and this afternoon when were bought a Whirlpool washer and dryer. Very attentive and knowledgeable.
Mary M
October 06, 2019
5 out of 5
I was greeted as soon as soon as I came through the door. I was running errands that day, so I was delighted I didnt have to hunt down an employee to ask questions.