Frequently Asked Questions About Best Buy Tualatin
How do I check product availability at the Tualatin Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Tualatin Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Tualatin stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Tualatin Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2326 reviews)
Ric
October 15, 2019
5 out of 5
Got a great price on my LG 60 inch TV
Christopher K
October 15, 2019
5 out of 5
It's a best buy, what's not to like.
Brandy-Lee C
October 14, 2019
3 out of 5
Hard to find a staff to help
Response from Best Buy
October 17, 2019
Hi BrandyLee,
We appreciate your valuable feedback and shopping at our location. I know it can be frustrating when it's difficult to receive assistance. Our staff is trained to provide customers with professional service through friendly and attentive manners, so please know that it's never our intention to leave you feeling neglected. We take feedback on our demeanor seriously. Therefore, we encourage you to inform our store's leadership at the moment when you're not satisfied with your visit. Any in-store feedback you can provide will help us address behavior that needs correcting and will help us turn your experience into a positive one. Thanks for your support, and we hope to see you again.
Regards,
Bri
Best Buy Support
haider m
October 14, 2019
5 out of 5
Great staff and helpful we bought Keurig coffee maker