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Best Buy Clackamas
9630 SE 82nd Ave
Portland, OR 97086
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
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Frequently Asked Questions About Best Buy Clackamas
How do I check product availability at the Clackamas Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Clackamas Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Clackamas stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Clackamas Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(3488 reviews)
Katy B
October 16, 2019
4 out of 5
I went for a simple Bluetooth device and I walked out with it. Four stars because I couldn't get any workers' attention to ask my question. They were all either walking hurriedly away while talking on their headsets, or being followed by groups of people waiting for a turn. Eh, that retail for ya.
David N
October 16, 2019
4 out of 5
Always watch for the sales
Sasha N
October 15, 2019
1 out of 5
You call this store and nobody answers the phone. Just left on hold for several minutes listening to their horrible hold music.
Response from Best Buy
October 17, 2019
Dear Sasha,
Our location always wants our customers to voice their phone experiences, so we thank you for your review. I know how frustrating it can be when you're having to wait for someone to answer. One of our values is to provide helpful and professional assistance, and we recognize an important part of that is answering your call promptly. I apologize if you felt mistreated and would like to inform you of two great resources offered through BestBuy.com when hold times are longer than expected. Online you'll notice our answers to customers' FAQs and our friendly Online Chat Support Agents who are available 24/7 to answer any tech questions. To locate these resources, I encourage you to scroll to the bottom of our BestBuy.com homepage. We know your time is valuable, Sasha, and appreciate your patience with us. If you have any further insight, feel free to email us at ReviewSupport@bestbuy.com Thank you for your support.
Kind Regards,
Bri
Best Buy Support
Julie C
October 12, 2019
3 out of 5
Had to track a ok someone down to help me twice. Understaffed