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Best Buy Springfield
1709 N Bechtle Ave
Springfield, OH 45504
Services Offered
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Samsung Experience Shop
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Hearing Solutions Center
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Springfield
How do I check product availability at the Springfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Springfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Springfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Springfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1516 reviews)
Tracey R
October 13, 2019
3 out of 5
Prices are on the high side but selection is good. Cellular phone sales reps are amazing at what they do with straight forward info. Geeks could use some customer service training and cashiers could be a bit less gossip girl while waiting on customers. It's hard to trust someone who will speak badly about co workers and other customers behind their back.The district and assistant managers are the worst of the bunch! I hate to give the store less than 5 stars because there are some really great people who work there but management and a few "pets" have made it difficult for me to shop this location.
Response from Best Buy
October 14, 2019
Hello Tracey,
Best Buy appreciates your review on our Springfield location. We are glad to hear that you like our selection and our cellular Blue Shirts. Though, we understand how important pricing is. If you ever find a lower price for an item we sell, you can use our Price Match Guarantee. You can learn more at www.BestBuy.com/PriceMatch. We also strive to deliver world-class service and appreciate your feedback. If you’re in-store and we aren’t meeting expectations, you could talk with our store’s leadership. They can address store concerns like this right away. Thank you for choosing Best Buy, and we look forward to your next visit.
Sincerely,
Jimmy
Best Buy Support
Barry J
October 08, 2019
4 out of 5
It's a fine best buy they usually have what I need and price check amazon
Joanna W
October 06, 2019
5 out of 5
It's my favorite store
Darin D
October 03, 2019
5 out of 5
I went to the Verizon store across the street stood for an hour and a 1/2 to get a phone Verizon told mean I would need a $125 to get the phone. I went to Best Buy across the street 20 minutes later I had the exact same phone it only had to pay $60. Next time I need a phone I'm going to Best Buy not Verizon. Best Buy's people don't work on commission.