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Frequently Asked Questions About Best Buy Mentor

How do I check product availability at the Mentor Best Buy?
How do I check my order status?
My local Mentor Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Mentor stores’ holiday hours?

Recent Reviews

4.1
(2422 reviews)
Luke K
October 15, 2019
1 out of 5
Vary disappointed, called store for item, was told they have it in stock. Drive 1/2h to the store and find out they don't have the item, never did, not resentli
Response from Best Buy
October 15, 2019
Hello Luke, Best Buy appreciates your review on our Mentor location. It can be frustrating being told something is available, and when you get there it’s not. If you’re unsure if a store has an item, you can always check on BestBuy.com. You can see whether a store should have something in stock and get it for Store Pickup. One of our Blue Shirts will find the product and bring it to the front for you. Once it’s ready, we’ll notify you or let you know if it’s not available. All without you having to leave your home. Thank you for shopping with Best Buy, and we hope to see you again. Sincerely, Jimmy Best Buy Support
Julie A
October 14, 2019
4 out of 5
Nice selection of electronics.
KEN J
October 12, 2019
5 out of 5
Great deals on everything
Sharon S
October 11, 2019
4 out of 5
Great tec service

About Best Buy Mentor

bestbuy.com