Michael R
October 09, 2019
I like most people use Best Buy for electronics, but this will no longer be the case. I purchased a very expensive computer from there and issues came about and I wanted to use their Geek Squad for help. They took $84.95 to take my computer and look at it to say YOU need to send it to the manufacturer. The agent did not say a word about this. After not receiving emails they promised they sent, my computer was still busted. The manager refused to help. Completely REFUSED to help after claiming I should have known that I needed their service they didn't offer. After that something was rattling in my computer. They broke my GPU lock and who knows if my $700 GPU actually now works with its pins rattling everywhere. Use Amazon to purchase electronics and local computer repair for issues. This place does not deserve your money so save it and use Amazon.
Amazing staff and products
Mark and his crew are always able to deliver the perfect setup when I need it. They pride themselves on taking real care of you as a customer.