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Best Buy Colerain

9845 Colerain Ave
Cincinnati, OH 45251
(513) 728-4139
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Frequently Asked Questions About Best Buy Colerain

How do I check product availability at the Colerain Best Buy?
How do I check my order status?
My local Colerain Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Colerain stores’ holiday hours?

Recent Reviews

4.1
(2357 reviews)
Marcus L
October 13, 2019
1 out of 5
Poor customer service. I went in to buy a new portable speaker. I had to nearly beg someone for assistance. The display of the model that I wanted to purchase was broken. The Bluetooth didn’t work. So asked if there was a way to plug my phone into the speaker before purchasing it. The answer was a simple “no”. The sales rep was neither friendly nor helpful. I will be spending my money elsewhere!
Response from Best Buy
October 14, 2019
Hello Marcus, Best Buy appreciates your review on our location in Cincinnati. We strive for world-class service, and it can be upsetting if we don’t deliver that. If service isn’t up to par, you could talk with our store’s leadership. They can address concerns like this right away in the store. We value your feedback as it’s important for us to improve. Thank you for shopping with Best Buy, and we hope to see you again. Sincerely, Jimmy Best Buy Support
Lisa E
October 12, 2019
4 out of 5
My husband likes the Service 😊
George H
October 11, 2019
4 out of 5
Customer service wss friendly and engaging
A S
October 09, 2019
1 out of 5
It's the service I've grown to expect from big box stores
Response from Best Buy
October 11, 2019
Hello Soaper, Best Buy appreciates your review on our Cincinnati location. We strive to provide a world-class experience, and your feedback is important. If there’s something specific we can do to improve, let us know by leaving another review or talking with our store’s leadership. Thank you for shopping with Best Buy, and we hope to see you again. Sincerely, Jimmy Best Buy Support

About Best Buy Colerain

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