How do I check product availability at the Vestal Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Vestal Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Vestal stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Vestal Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2639 reviews)
Mark L
May 06, 2012
2 out of 5
Almost 2 hours to try and exchange a defective item. Employees were clueless. A very disorganized operation. It only took 5 different employees to assist with issue. End result we walked out. We will throw the item away and get another at another store.
L H
October 15, 2019
3 out of 5
Went looking for a headset and a bunch of headsets on display were broken. Still found one that suited me
Daniel F
October 12, 2019
1 out of 5
They don't stand behind what they sell!
Response from Best Buy
October 15, 2019
Hello Daniel,
Best Buy appreciates your review on our Vestal location. It can be frustrating when a product isn’t working or stops working. So, we offer our Geek Squad Protection (GSP) at the time of purchase so you can rest assured in your purchase. GSP lets us take care of the product for potentially years after the purchase. If you don’t have GSP, most products have a manufacturer warranty that you could go through. If you have questions, you can send us an e-mail to ReviewSupport@bestbuy.com mentioning my name, Jimmy. Thank you for shopping with Best Buy, and we hope to see you again.
Sincerely,
Jimmy
Best Buy Support
Dale &
October 10, 2019
5 out of 5
Was in and out ! I came in the guy at the front asked what I was looking for, sent me to it and I was our of there.