Frequently Asked Questions About Best Buy Valley Stream
How do I check product availability at the Valley Stream Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Valley Stream Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Valley Stream stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Valley Stream Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(5366 reviews)
Denise L
October 15, 2019
2 out of 5
Need to lower the price for people that are on a fix income can afford
Response from Best Buy
October 16, 2019
Hi Denise – thank you for taking the time to share this review for our store. I know what it’s like to be a price-conscious shopper, so I understand your concern. At Best Buy, we work hard to offer a wide variety of products at varying price points to meet all our customers’ needs. We also have our Price Match Guarantee in place to help give you confidence that you’re getting the best deal. This allows us to match the product prices of key online and local competitors, both at the time of purchase and within our return policy. You can find out more information at www.BestBuy.com/pricematch. I hope this helps with your future shopping at Best Buy. We appreciate your feedback and hope to see you again soon.
-Caleb
Best Buy Support
I-Shine G
October 13, 2019
3 out of 5
They didn't have what I wanted.
Response from Best Buy
October 14, 2019
Hi I-Shine Grey – thanks for visiting the Valley Stream Best Buy and sharing this. I know how disappointing it can be when a store doesn’t have what you’re looking for in stock. We understand our customers’ time is valuable and work hard to make shopping with us easy and efficient. While we know there are times when a store doesn’t have a certain item, we do offer the ability to check local inventory using our website or the Best Buy mobile app. You can also place an order to be shipped to your home or picked up at any Best Buy location. I hope this helps in the future when shopping with us. If you’d like to share any additional feedback, please feel free to contact me at ReviewSupport@bestbuy.com. We appreciate you choosing Best Buy and hope to see you again soon.
-Caleb
Best Buy Support
Munaf k
October 13, 2019
4 out of 5
Solution for your all electronic best buy
Ricky S
October 12, 2019
4 out of 5
Great electronics store.good prices and great customer service