Frequently Asked Questions About Best Buy South Setauket
How do I check product availability at the South Setauket Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local South Setauket Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy South Setauket stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the South Setauket Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2150 reviews)
Ann W
October 14, 2019
5 out of 5
The girl who helped me was incredible.
alessandro v
October 14, 2019
5 out of 5
Great coustomer service
Victoria M
October 13, 2019
3 out of 5
We had? A Best Buy rewards card?
Response from Best Buy
October 17, 2019
Hi Victoria – thank you for visiting the South Setauket Best Buy. We always welcome and value our customers’ feedback, so I appreciate you sharing this. Based on your rating and review, it sounds like you may have some confusion over our My Best Buy rewards program, or there is something else you feel we could improve on. To better understand your concern and assist you, I’d like to invite you to email me at ReviewSupport@bestbuy.com. Again, we appreciate any feedback you have and are always looking for ways to improve. Thanks for shopping with us.
-Caleb
Best Buy Support
Candy N
October 08, 2019
2 out of 5
I wouldn't completely recommend it
Response from Best Buy
October 09, 2019
Hi Candy – thanks for sharing this review for our South Setauket Best Buy. Our goal is to deliver a world-class shopping experience to our customers every time they visit us. I recognize it can be disappointing when your experience doesn’t feel that way. To better understand and assist your concerns, I’d like to gather some more information regarding your experience in the store. I can be reached via e-mail at ReviewSupport@bestbuy.com. Any additional info you can provide will be helpful to us, as we’re always looking for ways to improve. Thanks for shopping with Best Buy.
-Caleb
Best Buy Support