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Best Buy Riverhead
1440 Old Country Rd
Riverhead, NY 11901
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Apple Authorized Service Provider
Hearing Solutions Center
Premium Home Theater
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Riverhead
How do I check product availability at the Riverhead Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Riverhead Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Riverhead stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Riverhead Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1479 reviews)
Jarred F
October 14, 2019
1 out of 5
Spent 2K on washer/dryer salesrep was misleading and uninformed. I called Riverhead location for question on washer dryer part that I was told was included and was hung up on once, transferred twice with no one ever picking up. The last time I'll walk into Best Buy. I'm canceling my card today.
Cheers!
Response from Best Buy
October 17, 2019
Hi Jarred – thank you for taking the time to share this review of your experience with our store. Based on what you’ve shared and the service you’ve described, I understand your frustration. We know it’s important to be upfront and honest with our customers, as well as answer your questions over the phone in a timely and respectful manner. I’d like to invite you to email me at ReviewSupport@bestbuy.com so I can look into this situation further and assist you. We’re always looking for ways to identify our opportunities and improve, so I welcome any additional feedback you have for us. We appreciate you bringing this to our attention and hope to hear from you soon.
-Caleb
Best Buy Support
Robert C
October 10, 2019
1 out of 5
Not so good went there for a GPS it was locked up in a glass cabinet there was no one to help me so I went home and got one online I won't be back Amazon . Com the way to go.😁
Response from Best Buy
October 11, 2019
Hi Robert – thank you for visiting the Riverhead Best Buy and sharing this review. I understand it would be frustrating when you know what you want yet can’t find any help to get it for you. At Best Buy, we want shopping with us to feel easy and convenient. Certain products are kept secure for security purposes, though we know it’s important to have associates available to help get them for you. Whenever this isn’t the case, we encourage you to speak with a store leader so we can address it immediately. Additionally, if you’re looking to save time, we offer the ability on BestBuy.com and in the Best Buy mobile app to place an order ahead of time for Store Pickup. This way, we can locate the product and have it waiting for you when you get to the store. We appreciate you sharing this feedback with us as we continue to look for ways to improve.
-Caleb
Best Buy Support
Ralph S
October 05, 2019
5 out of 5
Staff was imformative & helpful.
Ronald P
October 05, 2019
5 out of 5
Clean and friendly