Frequently Asked Questions About Best Buy Union Square
How do I check product availability at the Union Square Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Union Square Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Union Square stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Union Square Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(7847 reviews)
Mohammed C
October 16, 2019
5 out of 5
Like because no aggressive sales agent at Best buy.
Wanda M
October 16, 2019
5 out of 5
Pleasant and knowledgeable staff.
Kim L
October 15, 2019
4 out of 5
Nice staff
Russell
October 13, 2019
2 out of 5
Samsung Staff members are in their own world. Do they even like their job ??? No one greets you and they have a vacant look on their faces
Response from Best Buy
October 15, 2019
Hi Russell – thank you for visiting the Union Square Best Buy and sharing this review. I know it can be frustrating when employees don’t seem helpful or engaged. At Best Buy, we value our customer service and know that being attentive to our customers and excited to help them goes a long way. Any time our service doesn’t meet expectations, we encourage you to speak with a store leader about your experience. This allows us to address the concern right away and provides valuable in-the-moment feedback. If you would like to share more about this visit, I also welcome you to email me at ReviewSupport@bestbuy.com. We appreciate your feedback and hope to see you again soon so we can deliver the world-class service we strive for.
-Caleb
Best Buy Support