How do I check product availability at the Baldwin Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Baldwin Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Baldwin stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Baldwin Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1963 reviews)
carl l
October 16, 2019
4 out of 5
Service was excellent . The associate Kelvin was a true professional.
Response from Best Buy
October 17, 2019
Hi Carl – thank you for shopping at the Baldwin Best Buy and sharing this review. It’s great to hear you found our mobile department staff to be very knowledgeable during your visit. I know how impactful that kind of expert service can be when shopping. That said, I’m concerned to see your rating and would like to hear more if there’s something you feel we could have done better. If you’d like to share more, I invite you to email me at ReviewSupport@bestbuy.com. Again, we appreciate you choosing Best Buy and hope to see you again soon.
-Caleb
Best Buy Support
Pierre B
October 15, 2019
5 out of 5
For your computer needs
man s
October 14, 2019
5 out of 5
Sorry dont hate it
Noel A
October 09, 2019
3 out of 5
Slow weekday and still hard to find help. Hard to find items other than major items in the store. Example - cell phone cords not all located together in the same aisle.
Response from Best Buy
October 10, 2019
Hi Noel – thank you for visiting the Baldwin Best Buy and sharing this review. I can see how it would be disappointing when both assistance and products seem hard to find in our store. At Best Buy, our aim is always to deliver personalized service to our customers in a timely manner. Any time you aren’t receiving this, we encourage you to speak with a store leader so we can address the concern immediately. Also, to help save you the hassle of having to locate items in the store, our Best Buy mobile app and BestBuy.com offer the ability to place an order for Store Pickup ahead of time. This can help save you time when you already know what you’re looking for. We hope this helps in the future when shopping with us, and we appreciate you sharing this feedback.
-Caleb
Best Buy Support