Frequently Asked Questions About Best Buy Secaucus
How do I check product availability at the Secaucus Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Secaucus Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Secaucus stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Secaucus Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(5222 reviews)
Maria E
October 17, 2019
2 out of 5
Super
Response from Best Buy
October 17, 2019
Hi Maria – thank you for visiting the Secaucus Best Buy and sharing this with us. It’s awesome to hear you had a super shopping experience with us. At Best Buy, we know how much of a difference our expert service and world-class products can make when shopping for your tech. With that said, I’m concerned to see your rating and would like to hear if there’s anything you feel we could have done better. I can be contacted via e-mail at ReviewSupport@bestbuy.com. We appreciate you choosing Best Buy and hope to see you again soon.
-Caleb
Best Buy Support
Pedro C
October 16, 2019
5 out of 5
Very orderly and unlocked phones
Alexsys A
October 14, 2019
5 out of 5
The associate Erika R. At best buy in Secaucus was extremely helpfull. I am super happy with all the help.