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Best Buy Riverdale
48 State Rt 23
Riverdale, NJ 07457
Services Offered
Geek Squad Services
Windows Store
Apple Authorized Service Provider
Trade-In
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Riverdale
How do I check product availability at the Riverdale Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Riverdale Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Riverdale stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Riverdale Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(1251 reviews)
Mario P
October 13, 2019
5 out of 5
Good service
Rich G
October 13, 2019
1 out of 5
Poor service. I was turned away after trying to drop my phone off for a factor reset. Apple support directed me there and said this Best Buy takes walk ins. They don’t. They said I had to come back in 5 hours for the next appointment even after saying I could drop off the phone and pick it up another day. Their reason why I needed an appointment was to fill out paperwork which they wouldn’t let me do then. After going back 5 hours later Mo (who was helpful) only needed my name, number, and address. What a waste of time and unhelpful rude staff.
Jessica M
October 13, 2019
1 out of 5
Terrible rude staff. Save yourself the hassle and order what you need online.
deadlykeeper
October 08, 2019
1 out of 5
The $200 total coverage plan only covers new purchases. It does not cover previous purchases, previous insured purchases and previous purchases that were previously insured but expired last week. No sorry or unfortunately, just flat out said no. Management in this store have no people skills.
This location has ALWAYS given me problems. I did an order online and came 3 hours later to pick it up and they said it wasn't ready yet and made me rebuy everything in the store. Then they said Geeksquad could install a processor for you with no issues. So I waited two weeks only to find out sorry we dont do that. The job takes 5 minutes I'll it by myself.
This location sucks go down the street to the route 46 one.
Response from Best Buy
May 08, 2024
Hello,
Thanks for sharing this feedback with us. While our employees do need to adhere to the terms of our memberships, they should remain professional, yet personable when working with them. I understand not receiving the level of service that you were expecting, isn't welcome.
I'd be happy to ensure that your concerns are reviewed further. Please feel free to reach out on our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) privately. For quicker assistance, include your full name, phone number, email address, and details regarding your experiences, including the store you visited.
Sincerely,
^Melissa