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Best Buy Jersey City
125 18th St
Jersey City, NJ 07310
Services Offered
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Frequently Asked Questions About Best Buy Jersey City
How do I check product availability at the Jersey City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Jersey City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Jersey City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Jersey City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4695 reviews)
Victoria M
October 16, 2019
3 out of 5
Got a great price on my big 60 inch TV Samsung
Response from Best Buy
October 17, 2019
Hi Victoria – thanks for shopping at the Jersey City Best Buy for your new TV and sharing this review. We’re always working hard to help our customers save on the latest and greatest tech. We know how awesome it feels to get a good deal when shopping, so it’s great to hear you found a great price on your new TV. At the same time, we’re concerned to see your rating and would like to hear more if there’s something you feel we could have done better. We can be reached via e-mail at ReviewSupport@bestbuy.com. Again, we appreciate you choosing Best Buy and hope to see you again soon.
-Caleb
Best Buy Support
Mohit R
October 14, 2019
5 out of 5
Very helpful staff. Should stack all the times shared online though.
Michael L
October 13, 2019
5 out of 5
Sucks
Danielle M
October 12, 2019
5 out of 5
Great customer service