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Best Buy Wilson
3401 Raleigh Road Pkwy W
Wilson, NC 27896
Services Offered
Geek Squad Services
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Wilson
How do I check product availability at the Wilson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Wilson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Wilson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Wilson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1646 reviews)
Hey_jaybird
October 16, 2019
1 out of 5
This location needs to work on their customer service.
Response from Best Buy
October 17, 2019
Hello Hey_jaybird, thank you for sharing your review with our Wilson store. I understand how frustrating it is when customer service doesn’t meet your expectations. If you encounter something like this in the future, we encourage you to speak with store leadership so they can address your concerns immediately. If you would like to provide more information about your experience, you can email us at ReviewSupport@bestbuy.com. Your feedback is important to us, as it helps us improve and provide better service. Thank you for your time.
Forrest
Best Buy Support
Colette M
October 13, 2019
1 out of 5
No help.. wanted to buy or at least thought I wanted to buy some electronics.. walked around for over 20 minutes in an uncrowded store and not one person approached me or offered help. They continued to speak to each othet.. I ended up going somewhere else..
Mark W
October 12, 2019
5 out of 5
Wow. Haven't been to this Best Buy. Had a number of team members offering to make sure I found what I needed.
mari N
October 09, 2019
5 out of 5
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