Frequently Asked Questions About Best Buy Crabtree
How do I check product availability at the Crabtree Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Crabtree Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Crabtree stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Crabtree Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2290 reviews)
Clinton F
October 13, 2019
3 out of 5
Overpriced electronics, but they have it all
Response from Best Buy
October 18, 2019
Hello Clinton, thank you for sharing your review of our Raleigh store. I understand how frustrating high prices are, as I’m always looking to save money when shopping. Luckily, Best Buy offers our Price Match Guarantee to ensure you get the best deal. This allows us to match the price of products with key online and local retailers. You can learn more about this program by visiting www.BestBuy.com/pricematch, or by emailing us at ReviewSupport@bestbuy.com. I hope this information is helpful, and we hope to see you again soon.
Forrest
Best Buy Support
Sergio H
October 09, 2019
5 out of 5
Very good store
Beeri S
October 08, 2019
5 out of 5
יש כאן הכל מה ששייך לאלקטרוניקה
Luis Z
September 25, 2019
5 out of 5
I cannot say enough about Best Buy. Its my favorite place to shop for electronics. They have a great price match policy, the associates at this store are so friendly and their rewards program is excellent. 5stars