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We are back open!
Come check out your newly remodeled store.
Best Buy Battlefield
3450 S Glenstone Ave
Springfield, MO 65804
Services Offered
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More to Explore
Frequently Asked Questions About Best Buy Battlefield
How do I check product availability at the Battlefield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Battlefield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Battlefield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Battlefield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(4473 reviews)
Jimmie K
October 14, 2019
5 out of 5
Quick to address problem with my new laptop...
Terry D
October 12, 2019
2 out of 5
Very disappointed went to pick up amp for home entertainment center with eq 24 band 500 to 1000 watt nothing at all
Response from Best Buy
October 15, 2019
Hello Terry, we appreciate you submitting your review regarding our Battlefield location. At Best Buy, we work hard in providing our stores with the needs of the communities we serve. There are times where our stores don’t have all the needs of our customers. To alleviate the need we recommend, you visit our website and mobile app to browse and shop for your needs. If you decide to use these mediums to shop, you can have it delivered to your home or have it as Store Pickup. If you have any additional concerns or insights and want to have it addressed offline, please email us at ReviewSupport@bestbuy.com. Please include your phone number and any pertinent information, to better assist in getting you a quicker response. Thank you for the time in submitting this review.
Best Regards,
Edith
Best Buy Support
Seth H
October 12, 2019
5 out of 5
Got the help I needed finding the right part with a no pressure sales approach from the employee
Tim E
October 11, 2019
2 out of 5
I'd advise caution on their return policy. When they say 14 days they really mean 13 because they will show you the door on day 14. It seems they'd rather lose customers on that detail than honor their 14 day return window.
Response from Best Buy
October 18, 2019
Hello Joras, thank you for sharing your thoughts on our return policy. At Best Buy, we strive to provide the best customer service during purchases and returns. We understand the frustration when your return was denied and know how it might have affected your day. Our aim is always to be open and transparent regarding our communication and policies. As such, you can find info regarding our Return and Exchange Promise printed on your receipt. Full details of this are available at www.BestBuy.com/returns, including special considerations as well as our extended periods for My Best Buy Elite and My Best Buy Elite Plus members. We appreciate your feedback as we’re always looking for ways to improve the Best Buy customer experience.
Best Regards,
Edith
Best Buy Support