Frequently Asked Questions About Best Buy Lees Summit
How do I check product availability at the Lees Summit Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Lees Summit Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Lees Summit stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Lees Summit Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2437 reviews)
VGMrawk
October 15, 2019
1 out of 5
Every best buy is a bad experience. I'll stick with amazon.
Response from Best Buy
October 16, 2019
Hi VGMrawk, we appreciate your review of our Lees Summit location. Customer service is a pride of Best Buy, and we work hard in mastering it. We noticed you visited several of our stores in the area with similar reviews. If you would like to email us at ReviewSupport@bestbuy.com, we can better address your situation. Thank you again for the feedback, and looking forward to working with you.
Best Regards,
Edith
Best Buy Support
Delores G
October 15, 2019
4 out of 5
Very helpful employees.
Howard W
October 14, 2019
4 out of 5
Went looking for an answer which went unanswered.
Mark T
October 13, 2019
5 out of 5
One of the Best Buy's I've been too in a long time! Place was very clean, every employee was extremely polite & friendly. I was shopping for multiple products & always had a sales associate right there answering my questions. Unlike most Best Buy's this store still has a good selection of automotive products. Restored my faith in Best Buy.