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Best Buy Liberty
8500 N Flintlock Rd
Kansas City, MO 64157
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
More to Explore
Frequently Asked Questions About Best Buy Liberty
How do I check product availability at the Liberty Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Liberty Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Liberty stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Liberty Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1926 reviews)
VGMrawk
October 15, 2019
1 out of 5
No thanks, don't want to come back.
Response from Best Buy
October 16, 2019
Thank you, VGMrawk, for visiting our Liberty location. We noticed you had a similar review at another store, and we are concerned about your experience. Customer service is pivotal to the business we run, and we work hard in managing it. To better address your situation, we would like to invite you to email us at ReviewSupport@bestbuy.com. In the email, please include your full name, phone number, and any additional pertinent information, to help us review this further. Thank you again for the feedback, and looking forward to working with you.
Best Regards,
Edith
Best Buy Support
Richard J
October 15, 2019
5 out of 5
Good selection
Brad T
October 13, 2019
1 out of 5
After getting the salesperson to under stand I had a monitor for a tv so it did not have a tuner or coaxial input. He showed me the digital converter box and assured me that was all I needed even after I questioned if it would need an antenna to watch local tv. Low and behold I get home and can't complete the setup because I don't have an antenna! Time to go somewhere else and get the rest of what I need, like I thought!
Response from Best Buy
October 15, 2019
Hello Brad, thank you for sharing your experience regarding our Liberty location. Customer service is woven into our values at Best Buy and is imperative to our daily success. We are saddened to hear that your experience was not at the world-class service level we aim for each time a customer comes into a Best Buy store. It’s our goal to have our employees knowledgeable on the numerous products we carry and the various components as well as how they work with all other merchandise. That said, it’s impossible to know all the products carried in the store and their functionality with other units. When you have concerns during your visit, we encourage you to speak with a store leader to get it addressed immediately. We hope to see you in our stores again and invite you to email us at ReviewSupport@bestbuy.com if you want to share additional insights. Please include your phone number and any pertinent information, to help us address your concerns. Have a good day, Bard.
Best Regards,
Edith
Best Buy Support
Mary S
October 13, 2019
4 out of 5
Good purchases. They price match and the employees know their stuff.