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Best Buy Independence
19110 E 39th St S
Independence, MO 64057
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
More to Explore
Frequently Asked Questions About Best Buy Independence
How do I check product availability at the Independence Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Independence Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Independence stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Independence Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3282 reviews)
Dakota H
October 16, 2019
1 out of 5
Everything is over priced. You can get it much cheeper online.
Response from Best Buy
October 17, 2019
Hi Dakota, thank you for sharing your experience of our Independence location. As a budget-conscious shopper, I understand the importance of price plays when making a purchase. At Best Buy, we always want our customers to be confident they are getting the best deal, which is why we offer our Price Match Guarantee. The guarantee covers the price at the time of the purchase as well as through the return policy. It also allows us to match the product prices of key online and local competitors. I hope this provides you with some assurance of our commitment regarding the importance of price at Best Buy. You can view the full details here: www.BestBuy.com/pricematch. Also, you can visit our mobile app or our website to view our vast array of products. While on there, you can have it delivered to your home or set as Store Pickup. Thank you for choosing Best Buy, Dakota, for your shopping experience.
Best Regards,
Edith
Best Buy Support
Justin T
October 15, 2019
5 out of 5
The employees are very welcoming and knowledgeable. David Blond exudes customer service excellence and makes my every visit enjoyable.
Aiden S
October 15, 2019
3 out of 5
Over price
Response from Best Buy
October 17, 2019
Hello Aiden, thank you for visiting our store. We appreciate it when our customers voice their concerns but disturbed to hear our products are overpriced. I am a price-conscious shopper and want to know there is no need to be alarmed. We offer our Price Match Guarantee, which can help when you feel that the prices are not at your comfort level. This guarantee will match the product of key online and local competitors. Additionally, it covers the price at the time of the purchase as well as through the return period. You can locate our policy on www.BestBuy.com/pricematch to get detailed information about our policy. We invite you to email us at ReviewSupport@bestbuy.com if there are any additional concerns or insights you want to share. We hope this provides you with the assurance of our commitment regarding the importance of price at Best Buy. Thank you for sharing your feedback.
Best Regards,
Edith
Best Buy Support
Shaun H
October 15, 2019
5 out of 5
Always seem to find an upsell open box item that's perfect.