Frequently Asked Questions About Best Buy Maplewood
How do I check product availability at the Maplewood Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Maplewood Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Maplewood stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Maplewood Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3022 reviews)
Don J
October 15, 2019
4 out of 5
They had what I needed. The item was easy to find in the store. I thought it was unusual that the store didn't open till 10 a.m.,
Michael Y
October 11, 2019
2 out of 5
Merchandise overpriced. But great selection.
Response from Best Buy
October 11, 2019
Hi Michael, thank you for leaving this feedback for our Maplewood location. We do have quite the selection in store and online. We also understand the importance of price and we want our customers to feel confident that they are receiving the best deal. This is why we have Our Price Match Guarantee that allows us to match the product prices of local and online competitors. More information on this can be found at BestBuy.com/pricematch. Thank you for being such a loyal customer and have a great day.
Erin I
October 04, 2019
5 out of 5
Great customer service today
Lyra M
October 09, 2019
5 out of 5
Best Buy in Maplewood delivered the most excellent guest service I've ever experienced in a retail setting. I was greeted at the door and escorted to my area of interest. A sales associate was then personally brought to me to answer my questions. Josh answered my questions without judging my lack of knowledge. Thank you!