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Best Buy Westland

35100 Central City Pkwy
Westland, MI 48185
(734) 525-0334
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Frequently Asked Questions About Best Buy Westland

How do I check product availability at the Westland Best Buy?
How do I check my order status?
My local Westland Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Westland stores’ holiday hours?

Recent Reviews

4.1
(4518 reviews)
Bboy L
October 17, 2019
4 out of 5
Its cool
Della J
October 14, 2019
1 out of 5
Your security guard shoved a man... and left him there to sleep. What kind of show are you people running
Response from Best Buy
October 14, 2019
Hi Della, we appreciate you sharing this with us. At Best Buy, we believe in providing a welcoming shopping environment with employees who act with respect and integrity. As the behavior you’ve described does not align with our values. We take matters like this seriously and would like to gain a better understanding of the situation. If you have time, please e-mail me (Alex) at ReviewSupport@bestbuy.com with any additional details you can provide. Thank you for sharing this feedback and being a valued Best Buy customer. Alex Best Buy Support
Shane H
October 14, 2019
1 out of 5
I witnessed your security guard assault a customer yesterday in the parking lot after forcing a customer to leave the store. Who does this !?
Response from Best Buy
October 14, 2019
Hi Shane, we appreciate you sharing this with us. At Best Buy, we believe in providing a welcoming shopping environment with employees who act with respect and integrity. As the behavior you’ve described does not align with our values. We take matters like this seriously and would like to gain a better understanding of the situation. If you have time, please e-mail me (Alex) at ReviewSupport@bestbuy.com with any additional details you can provide. Thank you for sharing this feedback and being a valued Best Buy customer. Alex Best Buy Support
Sarah S
October 13, 2019
1 out of 5
Stood around for 10 minutes hoping someone would help us purchase a desktop and a laptop computer but nothing. No assistance despite multiple workers being available.
Response from Best Buy
October 14, 2019
Hi Sarah, thank you for sharing this review. I can understand how frustrating it is to get no help. I have also been in that situation. At Best Buy, we strive for our Blue Shirts to be engaged and readily available to help our customers. If you ever feel the service you’re receiving isn’t up to our standards, we encourage you to reach out to a store leader. This allows us to address your concerns immediately. We appreciate your shopping with Best Buy and hope to see you again soon. Alex Best Buy Support

About Best Buy Westland

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