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We are back open!
Come check out your newly remodeled store.
Best Buy Novi
21051 Haggerty Rd
Novi, MI 48375
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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LG Experience
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Frequently Asked Questions About Best Buy Novi
How do I check product availability at the Novi Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Novi Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Novi stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Novi Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3717 reviews)
Umesh G
October 15, 2019
1 out of 5
Worst customer Service😡😡
Response from Best Buy
October 16, 2019
Hello Umesh, we appreciate you sharing your review with us. It's upsetting to read your customer experience did not meet your expectations, which I can understand. At Best Buy, we strive to provide each of our new staff members with proper product knowledge and skills to best help our customers promptly. That said, I’d like to invite you to email me (Alex) at ReviewSupport@bestbuy.com with any additional details you can provide. We’re always looking for ways to improve the shopping experience. Thank you for shopping at Best Buy.
Alex
Best Buy Support
Jeni D
October 15, 2019
5 out of 5
Was disappointed did not have what I wanted but I did find something else just as good
Jennifer W
October 13, 2019
4 out of 5
We had a great salesperson help us Colin was very knowledgeable and steered us in the direction we needed with what we were looking for!! Haggerty and 8 mile location was great!
Frank W
October 13, 2019
5 out of 5
Their Geek Squad agents are the best.