How do I check product availability at the Saugus Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Saugus Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Saugus stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Saugus Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2328 reviews)
Vio U
October 11, 2019
4 out of 5
Needed a little cleaning but employee were pleasant
Bubba B
October 09, 2019
5 out of 5
Great selection, great prices!
robert g
October 09, 2019
2 out of 5
Is it me or was this place lacking some electronics camera devices. Plenty of TV'S for sale though. Must sell camcorders/cameras online. My previous trip to this store I was looking for a cable splitter booster. Two reps denied having it. I decided to look on my own and walaaaaaa. I found it. I made sure to show the young bucks what it looked like.
Brenda N
October 08, 2019
5 out of 5
Stopped by to get a new phone. Lucas and Rudy were awesome!!!! We chit chatted all through the transaction...everything from good places to eat to American Sign Language. They made the time pass quickly and we had fun. They solved problems and helped 3 other customers while we were waiting for downloads. This was customer service at its very best. I highly recommend this Best Buy and these CS superstars.