Frequently Asked Questions About Best Buy Braintree
How do I check product availability at the Braintree Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Braintree Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Braintree stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Braintree Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2247 reviews)
David L
October 11, 2019
5 out of 5
Went in with new laptop . I opened a wrong site. Laptop froze up and a warning for. " Microsoft "
Peter B
October 10, 2019
3 out of 5
It's best buy. Lots of stuff, pretty good deals but nothing extraordinary
Response from Best Buy
October 11, 2019
Hi Peter, thanks for sharing this review with us. We appreciate you choosing to shop at Best Buy and are glad to hear our line of products and deals met your expectations. Although, were concerned to see your star rating. We would like to hear more if there's something you feel we could have done better. Feel free to email me (Alex) at ReviewSupport@bestbuy.com if you'd like to share more with us. We appreciate you choosing Best Buy and hope to see you again soon.
Alex
Best Buy Support
Dell G
October 09, 2019
5 out of 5
Top
arul a
October 06, 2019
3 out of 5
Waited more than 30 mins to be served. No one available to attend. I was ready to buy.