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Best Buy Lake Charles
715 W Prien Lake Rd
Lake Charles, LA 70601
Services Offered
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Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Lake Charles
How do I check product availability at the Lake Charles Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Lake Charles Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Lake Charles stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Lake Charles Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1955 reviews)
O'Neill M
October 13, 2019
5 out of 5
Fantastic customer service; immediately greeted when you walk in; abundant employees on the floor ready and capable to assist and answer any potential questions.
A.M
October 11, 2019
1 out of 5
Es muy caro
Patrick F
September 29, 2019
4 out of 5
Informative. Ready to serve
Lindsey H
September 27, 2019
5 out of 5
We went to the geek squad at this location and had an appointment. We only needed to wait 15 minutes when we got there before we were helped. (Versus roughly 2-3 hours if you are a walk in)
Every single person who helped us was respectful, thorough, and very knowledgeable. One of the managers even tracked down an employee in the store to borrow their sim card to tripple check that our phones issue was in fact what we thought it was.
The process was a little lengthy, but that was only because of the issue we had with our device. They solved all of our problems and with our product warranty we didnt have to pay a dime!
They took a very stressful situation for us and made it go smoothly when no other store or company we went to would even give us the time of day.
We walked out with a lot more understanding than we went in with, and they even gave us some trouble shooting tips for the future.
100% satisfied!