Frequently Asked Questions About Best Buy Outer Loop
How do I check product availability at the Outer Loop Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Outer Loop Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Outer Loop stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Outer Loop Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(4458 reviews)
Adarion S
October 17, 2019
2 out of 5
Rude. No help what so ever, has no access to do anything meaningful other spit out the prompts they are force feed. I was very dissatisfied with the service I received. It took 3 trips to receive an item I ordered on the website. If best but is your store of choice go in store DONT DO ONLINE
Response from Best Buy
October 17, 2019
Hello Adarion,
Best Buy appreciates your review on our Louisville location. I know how upsetting poor service can be. Our goal is for our Blue Shirts to be friendly and helpful. It’s disheartening to hear you may not have gotten that. If we aren’t meeting expectations, you can talk with store leadership as they can address concerns like this right away. Thank you for choosing Best Buy, and we hope to see you again sometime.
Sincerely,
Jimmy
Best Buy Support
Curtis M
October 14, 2019
5 out of 5
Quick and courteous service as always
Randall L
October 13, 2019
5 out of 5
Great prices on the t.v. I bought!
Rick P
October 13, 2019
4 out of 5
Seems everything I bought had to be returned, oh well...