Frequently Asked Questions About Best Buy Florence
How do I check product availability at the Florence Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Florence Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Florence stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Florence Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4124 reviews)
d .
October 16, 2019
5 out of 5
My favorite
Jamie E
October 16, 2019
5 out of 5
Because it's the best place to buy CDs, DVDs, and car stereos
Michelle L
October 15, 2019
2 out of 5
The only nice & helpful person was cashier
Response from Best Buy
October 15, 2019
Hello Michelle,
Best Buy appreciates your review on our Florence location. We strive to deliver world-class service with all our Blue Shirts, and we’re disheartened to hear that you may not have gotten that. If we aren’t meeting expectations in the store, you could talk with our store’s leadership. They can address store concerns like this right away. Thank you for choosing Best Buy, and we hope to see you again.
Sincerely,
Jimmy
Best Buy Support
Joshua M
October 14, 2019
2 out of 5
Pricey
Response from Best Buy
October 15, 2019
Hello Joshua,
Best Buy appreciates your review on our Florence location. We know it’s important to have competitive pricing in today’s market. So, if you ever find a lower price for an item we sell, you can use our Price Match Guarantee. You can learn more at www.BestBuy.com/PriceMatch. You can also go to the Deals tab on BestBuy.com to see our Top Deals that changes weekly. You can also see our daily Deal of the Day and our other promotions. Thank you for shopping with Best Buy, and we hope to see you again.
Sincerely,
Jimmy
Best Buy Support