Frequently Asked Questions About Best Buy Elizabethtown
How do I check product availability at the Elizabethtown Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Elizabethtown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Elizabethtown stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Elizabethtown Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2170 reviews)
Lakesha M
October 16, 2019
1 out of 5
Needs better customer service
Response from Best Buy
October 17, 2019
Hello Lakesha,
Best Buy appreciates your review on our Elizabethtown location. We strive to provide a world-class experience to our customers and it’s disheartening to hear that may not have given that to you. If we aren’t meeting expectations, you could talk with store leadership as they can immediately address concerns like this. Thank you for shopping with Best Buy, and we hope to see you again sometime.
Sincerely,
Jimmy
Best Buy Support
ROBERT G
October 15, 2019
5 out of 5
Had the newest processor laptops out on the market Intel 10th Generation laptops
J K
October 14, 2019
4 out of 5
Very helpful and friendly service instore. Oher the phone not so much. Take that as you will. Best buy still has great warranties but i pray no one ever has to call the store or the customer service line to resolve a problem bc thats a whole different experience.
Dönniê Y
October 13, 2019
4 out of 5
Every interaction felt like an awkward conversation. Can i say that in here? But i got what i needed.