Frequently Asked Questions About Best Buy East Wichita
How do I check product availability at the East Wichita Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local East Wichita Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy East Wichita stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the East Wichita Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3464 reviews)
Isaac N
October 14, 2019
3 out of 5
Some what helpful
Douglas S
October 13, 2019
2 out of 5
I'm afraid it takes forever to get through over the phone. I also am not very happy that Best Buy doesn't appreciate the customers on the South side of town enough to negotiate a deal for a location on our end.
The South end of Wichita is often neglected...like we're the Stepchildren of the city...retailers and a variety of businesses need to try much harder to find a way of reaching out to us on the Southern half of Wichita.
There are some businesses that do appreciate us...and our business.
Obviously Best Buy DOES NOT!
Especially since they're closing up the West Kellogg store.
The employees at Best Buy are great...the best customer service ever...it's corporate that is WAY OUT OF TOUCH with the consumers locations. I guess they think we're the poor side of town!
Lily J
October 08, 2019
5 out of 5
Great help! Thank you
Becky H
October 12, 2019
4 out of 5
Pretty good shopping experience, but they are very focused on the cell phone dept